Who we are
Vienna BioCenter Core Facilities GmbH (“us”, “we”, or “our”) operates this website.
We take the protection of your personal data very seriously. We process personal data gathered when visiting our websites in compliance with applicable data protection legislation. We neither publish your data nor transmit them to third parties on an unauthorized basis.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
What we collect
We may collect the following information:
- contact information including email address
- affiliation including contact information (commercial and academic)
- shipping details including carrier information
- demographic information such as postcode, preferences, and interests
- other information relevant to customer surveys and/or offers
- log information including IP address, timestamps and browser versions
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Fulfill our services within the legal requirements for academic sector.
- Internal record keeping.
- Protection of our systems.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information.
- We may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless are required by law to do so.
How long we retain your data
If you register on our web store, we store your personal information to process your orders and manage your access to our services. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Marketing, reporting and technical log data are hold as long as they are necessary for purpose for which they were gathered.
What rights you have over your data
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|
This policy was last updated on May 11th, 2021.
Our contact information
Vienna BioCenter Core Facilities GmbH (VBCF)
Dr. Bohr-Gasse 3
1030 Vienna, Austria